AI-Powered Sales Assistant
Automate Your Sales, Boost Customer Satisfaction
While prospects are asking questions, your sales team may be busy; once a purchase is made, the demand for support never really stops. Leaving a gap at either of these two critical moments means both lost customers and a burned-out team.
Verynet's AI-Powered Sales Assistant is an AI layer that understands your product information, order history, and support processes. It guides customers to the right product before the sale and delivers a seamless support experience after the sale — 24/7, without extra headcount.
Before and After the Sale
Guide the Customer to the Right Product
- Understands the visitor's needs and recommends the most suitable product or package
- Instantly answers price, feature, and comparison questions
- Automatically responds to product demo or catalog requests
- Hands prospects off to the sales team as warm leads
- Sends proactive messages based on visitor behavior
- Guides customers through form-filling and quote-request flows
Retain Customers, Build Loyalty
- Shares order status, delivery, and shipment tracking in real time
- Manages returns, exchanges, and warranty processes step by step
- Resolves frequently asked support questions without human intervention
- Automates satisfaction surveys and feedback collection
- Offers cross-sell and additional product recommendations
- Automatically routes complex issues to the relevant specialist team
Key Features
Remembers a customer's past conversations, order information, and behavior to generate natural, personalized responses.
Works alongside your e-commerce platform, ERP, CRM, or custom software. Reads stock, order, and customer data in real time.
Delivers the same assistant experience on your website, mobile app, WhatsApp, and social media messages, with conversation continuity across channels.
Hands off questions it can't resolve to a real representative, along with the full conversation history. The customer never has to start over.
Optimized for natural conversation, with English and other languages supported for international customers.
A live dashboard tracking the most frequently asked questions, conversion funnel drop-off points, and customer satisfaction scores.
How Does It Work?
Building the Knowledge Base
Your product catalog, price list, FAQs, and support documentation are loaded into the system. The AI learns this content and keeps it up to date.
System Integration
The assistant connects to your order management system and CRM, and can look up real-time data using a customer code or order number.
Activating the Channels
A chat widget is added to your website with a single line of code; the necessary connections for WhatsApp and other channels are set up. The assistant responds across all channels at once.
Monitoring and Continuous Improvement
Regular reports track the assistant's performance, responses are fine-tuned, and new product or campaign information is easily kept up to date.
Which Industries Use It?
| Industry | Pre-Sale Use | Post-Sale Use |
|---|---|---|
| E-Commerce | Product comparison, size/color guidance | Shipment tracking, returns management |
| Network Marketing | Membership package explanations, sponsorship questions | Commission information, application tracking |
| SaaS / Software | Plan comparison, demo requests | Technical support, account management |
| Health & Beauty | Product recommendation, ingredient information | Usage instructions, renewal reminders |
| Education | Course content and pricing information | Access issues, certificate support |
| Finance & Insurance | Product explanation, application guidance | Policy information, claims tracking |
What Do We Provide as Verynet?
- Knowledge base and conversation flow design tailored to your business
- Full integration with your existing e-commerce, ERP, or CRM system
- Omnichannel setup, including website, WhatsApp, and mobile app
- Admin panel and live dashboard for your sales and support team
- Customization of human handoff rules
- Team training and ongoing support after go-live
Technical Infrastructure
The solution is built on large language models (LLMs) and enterprise security standards; it is KVKK/GDPR compliant.
Launch Your Sales Assistant Today
Contact us for a demo tailored to your business. Let's plan together how the assistant will work for you in our first conversation.
Request a Free Demo